Sortiq Privacy Policy

Effective Date: 1 October 2025

1. Introduction

Welcome to Sortiq Ltd ("Sortiq," "we," "our," or "us"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website, mobile applications, and related services ("Services").

2. Information We Collect

We may collect the following information when you use Sortiq:

• Personal Information: Your name and email address, provided when you sign up or contact us.
• Usage Data: Information about how you use the Services, such as pages viewed and actions taken.
• Technical Data: Browser type, operating system, IP address, and general connection details (we do not collect device identifiers).
• Content Data: Metadata from the links you save (titles, captions, hashtags, thumbnails, and related information).

3. How We Use Your Information

We use your data to:

• Provide and maintain the Services
• Improve features and performance
• Communicate with you about updates, support, and security
• Respond to questions or requests
• Analyse usage trends and metrics
• Personalise your experience on Sortiq

3A. Legal Bases for Processing

Under the UK GDPR, we process your personal data on the following bases:

• Consent: When you create an account, you consent to us processing your name and email.
• Contractual necessity: We process data as needed to deliver the Services you use (such as saving and categorising your content).
• Legitimate interests: We use certain data to improve Sortiq (e.g. Supabase metrics, analytics, fraud prevention). We do so only where our interests are not outweighed by your rights.
• Legal obligation: In some circumstances, we may process or share data to comply with the law.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Third parties such as Supabase, which hosts and stores our data.
• Legal Needs: Where required to comply with applicable law or protect our rights.
• Future Features: Certain data may be shared with other users if you enable collaboration features like shared folders.

5. Your Rights

Depending on where you live, you may have rights under data protection laws, including:

• Access to the personal data we hold about you
• Correction or deletion of your data
• Restricting or objecting to our processing
• Receiving your data in a portable format
• Withdrawing consent at any time

To exercise your rights, email us at legal@sortiq.app.

5A. Retention Periods

We keep your personal data for as long as you maintain an active account with Sortiq. Once you request account deletion, your personal data will be erased (subject to any legal obligations requiring us to retain certain records).

6. Data Security

We apply appropriate technical and organisational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6A. Cookies and Tracking

Our website only provides access to our app and legal pages (Terms of Service and Privacy Policy). We do not use marketing cookies. However, we may use analytics and logging tools (via Supabase) to understand how the Services are used and to improve metrics. You can adjust browser settings to block cookies, but core functionality may be affected.

7. International Transfers

Your data may be processed or stored outside the UK/EU. When this occurs, we ensure that appropriate safeguards are in place under the UK GDPR.

8. Children's Privacy

Sortiq is not designed for children under the age of 16, and we do not knowingly collect personal data from children under this age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make major changes, we will post the new version here with an updated "Last Updated" date and may also notify you by email.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 legal@sortiq.app

11. Complaints

If you believe your data has not been handled correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK. We encourage you to contact us first so we can try to resolve the issue directly.